Summaries of local and national support, funding, events and networking.
Certificate of Free Sale
Certificates of Free Sale (CFS) are issued by various Government departments to exporters.Certificate of Free Sale - Medical devices
You will need to order a certificate of free sale to export medical devices outside the UK.Certificate of Free Sale - Food and drink
Certificates of Free Sale are issued by the Rural Payments Agency (RPA) to accompany certain food and drink products upon exportCertificate of Free Sale - Import Licensing Branch (ILB)
The DBT Import Licensing Branch's Import Case Management System for the issue of import licences and Certificates of Free Sale (CFS) for exporters.Actionable information, tools and resources
Understanding digital customer experience
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The experience your customers have when they interact with your business online is critically important to whether they purchase your products and services and come away with a good impression of your brand. That’s why it’s super important to make sure the digital customer experience is as good as it can be. Here, we explain the fundamentals of digital customer experience (DCX) and how you can take yours to the next level.
Controlling customer credit
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Customer experience: what it is and why it matters
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How to build lasting customer relationships
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Inspiration
Planning your business sale
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Baby boomers make up the majority of private business owners and research shows 76%* hope to exit their businesses in the next decade. UBS have created a three-step guide for entrepreneurs who want to plan the next chapter of their lives.
Printworks to diversify customer offering
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Flights resume at Teesside International as it launches summer sale
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Why a human is needed in customer service
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Events and webinars
WATCH: Social media advertising
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WATCH: How to position your PR effectively
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WATCH: Understanding client psychology
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How to raise debt finance to help your business go further
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